Genie Garage Door Will Not Lower

If the switch is set too high for your opening the door may not close.

Genie garage door will not lower.

Turn off the sure lock aka vacation mode on the wall console check if limits are properly set check the door balance condition and door spring check opening force control or force settings. The transmitters remotes will not work to close the garage door. A full turn of the screw equals about two. If it is be sure that the lenses are mounted five to six inches from the floor on either side of the garage door opening.

Program your genie garage door opener to recognize when the door is completely closed. If your door isn t closing adjust it down. The problem is either due to a blocked path between the sensors dirty eyes loose wires at the sensors or at the motor head or just bad sensors. It s smart to make.

If the problem persists check to see if the red safe t beam led indicator is blinking. Check for and clear any obstructions in its way. The door won t reach the ground if the maximum level of force is exceeding during closing. Some models are labeled up and down consult your owner s.

Press the close travel limit button again and hold it down until the bottom of the door is pressed firmly against the ground. Press and release the close travel limit button to move the chain or belt connector forward to engage the carriage assembly. If it won t go up adjust it up. Turn the close force dial in small increments until the garage door reaches the ground when you hit the close button on the remote.

Explore our product and support offerings today. Genie openers apply only limited force to the garage door during closing. Garage door openers come with an adjustable switch that dictates how far the door should lower in order to close completely.