Genie Garage Door Not Opening Or Closing

Broken garage door torsion or extension springs.

Genie garage door not opening or closing.

My garage door is opening and closing by itself as if someone else has the same frequency. Check garage door for binding. The garage door opens with the wall switch and even sometimes with the remote but it doesn t close with the remotes only with the wall switch. Check for and clear any obstructions in its way.

Try replacing the batteries in the remote and trying again. I do not hear the motor running but the light does turn on. In most cases when a garage door opens or closes by itself or when you find your door open upon returning home the problem is due to a short somewhere. Genie openers apply only limited force to the garage door during closing.

If it is be sure that the lenses are mounted five to six inches from the floor on either side of the garage door opening. The likely culprit is an obstruction in the path of the garage door. Door starts down then stops before it is closed. Press and hold the wall console button until the garage door is completey closed.

Contact us for garage door spring repair. Most likely this will resolve. Explore our product and support offerings today. Broken springs are the most common issue at hand whenever a service person is called to a residence to repair a garage door.

Genie garage door opener systems accessories and installations are well known and trusted by consumers. Turn the close force dial in small increments until the garage door reaches the ground when you hit the close button on the remote. Sandra armenta on december 07 2018. If that isn t the problem then try opening and closing the door with the wall switch.

If the garage door is not opening but the motor is running the problem might rest on the springs in your garage door assembly. If the problem persists check to see if the red safe t beam led indicator is blinking. When you re too far away then the door may not respond. In the case that the door responds to the switch then there s a good chance it s the remote that has an issue.

The door won t reach the ground if the maximum level of force is exceeding during closing. If an operational problem exists and the garage door opener will not close the opener can be forced to close.