With the lower access panel removed and the washer unplugged reach up to the door lock and feel for a round release ring and pull it down.
Ge front load washer door lock want power on.
Replace the entire assembly if any component fails.
If any of these components fails when the door is open the door won t lock.
If the washer was stopped before the cycle was complete.
Whatever the model if your machine is stuck in a cycle try to reset the ge washer first.
Reach up inside of the unit near where the door lock is and you will feel a small tab at the bottom of the lock assembly.
Be sure that your door is securely shut and if so the door latch behind the front panel of your washer needs to be ordered and replaced because it s not sensing that your door is shut properly.
To lock or unlock the control panel press and hold the delay start button for 3 seconds and some models you would press the signal button for 3 seconds.
The pause can happen for several reasons including a power failure or if the stop pause button was pressed to pause the cycle and not reset.
Pull the lower panel out at the bottom and remove it.
Pull down on it and the door will open.
The stop pause button was pressed to temporarily stop the cycle and was not reset.
If a component fails with the door is closed the door won t open.
You can unlock the unit by removing the three screws at the bottom front of the unit.
The door lock assembly on a front load washer includes a safety switch that detects whether the washer door is closed a latch and a locking mechanism.
In this case the washer will pump out and spin after 24 hours but will stay in the final spin.
Based on your symptom and details it could have a faulty door lock assembly providing the control is not in a lock mode.
For other models of ge washing machines a pause in a cycle will cause the electronic controls to lock up.
If the washer beeps back at you twice when you press the start button and the washer won t start it means that your washer thinks your door is open.
See the image below for how to do this.
A power failure or if it was put in the test mode at the factory.